Billing Terms

Postage Fees

FGS recommends Client obtain their own permit if they intend to mail more than 10,000 presorted mail pieces in a 12-month period, as it is the most cost-effective solution. If Client prefers to pay postage directly to FGS, there will be additional cost for handling.

  • Client Permit: Client obtains permit for zip code 43218-9998, Columbus, OH. This is the entry location for FGS mail. Client will pay an application fee and will have an annual fee associated with this account. Should Client choose not to continue with FGS they will still have access to and be able to use this permit. If Client would like FGS’s assistance in permit setup, this can be added for an additional $100 fee.

    • Application Fee*: $290

    • Annual Fee*: $290 for First-Class Mail Presort or USPS Marketing Mail ($580 for both)

      *As of January 2023, per USPS, reference Notice 123

    • (Optional) FGS Setup Assistance: $100

  • FGS Permit: If Client opts not to obtain their own permit, they may use FGS’s permit. The postage will include a nominal surcharge to cover handling of postage on behalf of Client.

Deposits + Payment Cycles

To ensure continuity of services and leverage greater savings for Client, FGS may purchase stock (paper + envelopes) in bulk ahead of service. As such, we must establish a payment cycle to purchase these materials ahead of time.

  • Bi-Weekly Payments: An up-front deposit of one month, then invoiced using preferred schedule:

    • Two payments per month: Invoiced on the 1st and 15th of the month, amount will vary depending on number of days

    • Alternating Weeks: Invoiced every other Monday, amount will stay the same if quantities and job specifications do not change

  • Monthly Payments: An up-front deposit of two months, then invoiced on the 1st of each month moving forward.

In the event that Client opts to stop services, Client will have 30 days to retrieve their stock at their own cost. Client may continue to house stock with FGS after the 30-day mark by paying for Warehouse Services. If Warehousing Fees are not paid, FGS will consider the stock abandoned and will dispose of it as we see fit.

Processing Fees

If Client establishes a payment cycle for stock inventory, they can choose to pay processing fees at time of job production or included in the stock payment cycle for simplicity.

  • Include in Stock Payment Cycle: Payment included in stock cycle payment terms; production jobs will not have any amount invoiced.

  • Per-Job Invoicing: Billed for production and delivery of job at time of production.

Warehousing Fees 

Payment for our Warehousing Services (fulfillment services, material handling, etc.) is based on a fixed fee, while the fee for storage is based on specifications (quantity, size of items stored, warehouse location, etc.) of each Client and their Product(s) individually and can change if the specifications are modified. There is a minimum yearly storage fee set by FGS that will be applied to any Product(s), regardless of the amount of Product(s) you store with us. Storage fees will be charged annually, in advance, at the beginning of each calendar year. Any new Product(s) added to storage after the annual charge that requires additional locations will be prorated based on the remaining weeks in the calendar year. Replenishment Product(s) that can be stored in unused, paid locations are not subjected to additional storage fees. Storage fees are non-refundable. FGS, at its discretion, reserves the right to change the fees, and Client will be informed about such changes. FGS reserves the right to withhold Warehouse Services if fees are unpaid. If storage fees are unpaid, Client has 30 days from the invoice date to retrieve their Product(s) at their own cost. If no payment is received within 30 days of the invoice date, FGS will consider the items abandoned and will dispose of them as we see fit. 

Client shall be responsible for paying all sales taxes, VAT, GST, and other taxes and duties associated with the Warehousing Services (if and as applicable). 

If there is a credit to Client’s account, the credit will first be applied to all outstanding charges. If any credit remains, a check will be written and sent to Client on an agreed-upon basis. 

Corporate Storefront Fees 

Yearly Corporate Storefront Maintenance Fees will be invoiced annually, in advance, at the beginning of each calendar year. Any new catalog items added to the storefront are subjected to fees based on the complexity of the item. Corporate Storefront Maintenance Fees and Catalog Item Fees are non-refundable. If any Corporate Storefront Maintenance Fee or Catalog Item Fees are unpaid 30 days after the invoice date, FGS reserves the right to revoke Client’s access.